About the Post

Author Information

The Stroud Community Web is an online news and information source for Stroud and surrounding communities. An initiative and ongoing project of Stroud Lions Club.

Midcoast Council – community satisfaction survey

MidCoast Council seeks feedback on community satisfaction

As part of the NSW Government’s ‘Stronger Councils’ framework for all newly merged councils, MidCoast Council is currently undertaking customer satisfaction surveys.

The random telephone surveys will be conducted throughout September by National Field Services.
“The surveys will only take about 10 minutes and we hope that those who are contacted by telephone will be happy to take part and help us improve our services” said Council’s Manager of Engagement and Communications, Jane Ree.

The survey results will provide baseline information on community views on MidCoast Council’s performance and services.

“This information will be a valuable tool for Council to better understand what matters to our community and to develop measures to improve services, focus communications, enhance community perceptions of council and build stronger relationships with our community” said Jane Ree.

These results will serve as a benchmark for future research and analysis and the survey is intended to be repeated late 2017.

The project is a partnership between the NSW Department of Premier and Cabinet and the 19 newly merged councils.

More information | www.midcoast.nsw.gov.au


No comments yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s